Privacy Policy

At PAUZA Restaurant Bar we respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

• Controller: Pauza la cala SL
• Address: Calle Cómpeta 2, La Cala de Mijas, 29649 Málaga, Spain
• Phone: +34 604 49 29 38
• Email: info@pauza.es

2. Purpose of processing

We process your personal data for the following purposes:

• Managing table reservations via the TheFork widget.
• Responding to enquiries sent by email, phone or WhatsApp.
• Sending commercial communications about events and news, provided you have given consent.
• Statistical analysis of website use to improve our services.

3. Legal basis

The legal basis for processing your data is:

• Performance of a contract for reservations.
• Consent of the data subject for commercial communications and the use of non-essential cookies.
• Legitimate interest to respond to enquiries and improve the user experience.

4. Recipients and data processors

Your data may be shared with the following third parties acting as data processors:

• TheFork (LaFourchette SAS) reservation system management.
• Google LLC Google Ads and Google Maps services.
• Microsoft Corporation Microsoft Clarity for usage analytics.
• Hosting provider for hosting the website.

No international transfers are made outside the European Economic Area without adequate safeguards under the GDPR.

5. Retention period

We will keep your data for as long as necessary to fulfil the purpose for which it was collected and, thereafter, for the legally required periods to deal with possible liabilities. Reservation data is kept for 2 years from your last visit.

6. User rights

As the data subject, you have the right to:

• Access your personal data.
• Rectification of inaccurate data.
• Erasure ("right to be forgotten").
• Objection to processing.
• Restriction of processing.
• Portability of your data.
• Withdraw consent at any time.

You can exercise these rights by sending an email to info@pauza.es enclosing a copy of your ID or equivalent document.

7. Complaint to the supervisory authority

If you believe the processing of your data does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan 6, 28001 Madrid, or through its electronic office: www.aepd.es.

8. Security measures

We apply appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing, preventing loss, misuse, alteration, unauthorised access and theft of the personal data provided.